Privacy Policy

Our Commitment to Your Privacy

You might find this information helpful if you print out a copy of it and/or retain it as a reference in the future.

At this website, we are committed to safeguarding your privacy as you browse and interact with our platform. We understand the importance of protecting your personal information, and this privacy policy outlines how we collect, use, and secure the data you provide to us.

In this Privacy page, the terms ‘we,’ ‘our,’ and ‘us’ refer to The Family Medicare, more commonly known as thefamilymedicare.com. To access our company’s contact details, kindly refer to this Contact .

This E-Consent Policy acknowledges that you have received and reviewed this information.

Information Collection

To improve your experience and provide valuable resources, we collect different types of information, including:

  • Personal Information: Such as your name, address, email, phone number, date of birth, gender, housing, education, and marital status. This data is collected when voluntarily provided by you.
  • Technical Information: Including IP address, device information, and user agent, which we gather during your visit to our site.
  • User Traffic Data: We track user traffic patterns throughout our website to better understand how users interact with our content. This data helps us enhance our services.
  • Transaction Notifications: When you complete a transaction on a third-party website referred to by us, we receive a notification confirming the transaction’s occurrence. No other personal information is transmitted to us in this process.
  • Cookies: We may use cookies to track user traffic patterns and tailor your experience. You can control cookie settings through your browser.

We gather personal information through multiple channels and sources, such as:

  • Directly from You: When you request information about our products or subscribe to our email mailing list through our websites.
  • Website Interactions: When you use our websites, view our emails, or engage with us via computer or mobile devices (collectively referred to as “Sites”), we and our service providers may collect personal information such as IP addresses, browsing history, and other internet activity data.
  • Third-Party Transactions: We may also collect personal information when a member completes a transaction on a third-party website, as per their request, where the referral has been made by us.

Information Usage

We use the information collected for various purposes, including:

  • Personalization: Tailoring our content to suit your preferences and demographics.
  • Communication: Sending electronic newsletters, emails, or text messages and enabling participation in polls, surveys, message boards, and forums.
  • Transaction Confirmation: Determining whether a member has completed a transaction on a third-party website, as requested.
  • Demographic Reports: Creating aggregate reports about user demographics and traffic patterns for advertisers, sponsors, and partners.
  • Compliance and Safety: Complying with applicable laws, legal processes, and ensuring user safety.

Data Collection Personnel at The Family Medicare: 

Users’ personal information may only be gathered, handled, maintained, and utilized by employees of The Family Medicare. This responsibility primarily rests with our sales staff, but it may also involve staff members in The Family Medicare’s renewals, claims, administration, accounting, marketing, client support departments, or individuals in our leadership team.

Consent to Data Collection: 

By using this website, you are willingly granting permission for the collection and utilization of your personal data, as outlined in this document. Your consent is entirely optional, and data will only be collected when it is contractually required, legally mandated, or for marketing purposes.

In cases where it is legally required, we will explicitly seek your consent. Users maintain the right to decline to provide data and can request access to or the deletion of collected data at any time. However, if you decline to provide data that is contractually necessary or legally mandated, it may affect our ability to offer products or services to you.

Sharing Your Information

Email addresses and phone numbers are collected solely for site-related purposes, and we do not share them with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Third-Party Involvement 

Here at The Family Medicare, we extend access to your data to trusted service providers to facilitate our services, and we engage in partnerships with advertising and analytics collaborators to enrich your overall experience. Your information might be disclosed in specific situations, such as business transitions or legal requirements. We hold your privacy in high regard and never share personal data for marketing purposes unless we have obtained your explicit consent.

Opt-Out Policy

We provide options for users to control their interactions with our site:

  • Opting Out: Users can choose not to register, receive electronic newsletters or emails, and participate in interactive areas such as message boards, forums, surveys, or polls.

Opt-Out / Opt-In Procedures for Communications

We may advertise our products and services through email, SMS text messages, or telephone to individuals who have given explicit consent by using our website’s online forms or opt-in procedures. Our members have the option to unsubscribe from these communications at any point. To have your information removed from our database or to stop receiving these communications, you can take either of the following steps:

  • Send an email with your details clearly specified.

Email addresses and phone numbers provided for opt-out requests will be included in our internal Do-Not-Contact registry within ten (10) days, unless we receive instructions to the contrary from you.

Security

Our website operates on secure data networks protected by industry-standard firewall and password protection systems. We regularly review and enhance security and privacy policies, limiting access to authorized individuals only.

Compliance with Do-Not-Call Registry

Every consumer has the right to include their phone number in the National Do Not Call Registry, which typically pertains to any initiative aimed at selling products or services through phone calls across state lines. However, a business can contact a consumer with whom it has an existing business association for a period of up to eighteen (18) months after the consumer’s last purchase, delivery, or payment. Additionally, the company may reach out for up to three (3) months following the consumer’s application or inquiry, even if the consumer’s number is listed on the National Do Not Call Registry.

Cookies

Like many other websites, we employ “cookie” technology to collect additional information regarding website usage and enhance our Site and Service. A cookie is a small data file that is transferred to your computer’s hard drive. It’s important to note that we do not use cookies to gather personally identifiable information.

The Family Medicare may utilize both session cookies and persistent cookies to gain a better understanding of user interactions with the Site and Service, monitor overall usage patterns, and make improvements. A session cookie facilitates specific features on the Site and Service and is automatically deleted when you exit the Site. In contrast, a persistent cookie remains on your device even after you close your browser and may be utilized during subsequent visits to the Site. You can remove persistent cookies by following the instructions provided by your web browser.

While most Internet browsers are set to accept cookies by default, you have the option to customize your settings to either reject cookies or request your permission before accepting them from websites you visit.

 

Children’s Privacy

In accordance with the Federal Children’s Online Privacy Protection Act (COPPA), we do not knowingly request nonpublic personally identifiable information from individuals under 13 without parental consent. Users under 18 are not permitted to enroll as site users.

California Privacy Rights

California residents can request information about categories of shared information or opt out of sharing their data with third parties. We comply with the opt-out option; please refer to the OPT-OUT POLICY section for details.

California “Do Not Track” Law

Our website does not recognize or comply with “Do Not Track” signals transmitted by user browsers. We neither gather nor permit the collection of nonpublic personally identifiable information regarding users’ online activities, except as detailed in relation to Google Analytics.

Changes to Our Privacy Policy

Any changes to our privacy policy will be posted on this page, ensuring transparency about the data we collect, how we use it, and under what circumstances we disclose it.

Your Consent

We automatically add your name and contact information, such as your email address and phone number, to our contact list when you submit your information to us. By providing such information, you are agreeing to receive communications from us via telephone, email or text message unless you choose to opt out of one or all of these communication methods. You will only receive these contacts from us for as long as you agree to them.

By using this site, you consent to the collection and use of your information as described in this Privacy Policy by This Site. Your privacy and security are our top priorities, and we are committed to providing you with a safe and satisfying online experience.